• Join one of the largest dealership networks in Australia
• Access hundreds of discounts using our exclusive reward platform
• Guaranteed weekly based earnings + health commissions + car on offer

About the opportunity:
We are looking for an experienced and enthusiastic Service Advisor to join the team at Kia based in Narellan. As a Service Advisor, you will be someone who enjoys a challenge, working in a team environment with great customer service skills.

Key Responsibilities;

• Providing the ultimate customer service experience to our clients face to face
• Building and maintaining positive customer and employee relationships
• Maintaining regular contact with our customers to provide updates
• Communicating with internal department teams to make sure all vehicles are completed and ready on time for our customers as promised
• Handling customer concerns and complaints with prompt solution-based outcomes
• Offering accurate estimates for customers requiring additional work or repairs

About you:
To succeed in this role, you’ll bring a genuine focus on customer care, strong communication skills, and the confidence to make decisions while keeping things moving in a busy environment.

You will have:

• Proven experience as a Service Advisor (highly regarded) or in banking, real estate, or other customer-facing roles
• Strong customer service skills with excellent verbal and written communication
• A professional, proactive, and confident in presentation
• KPI-driven with the ability to upsell additional work where required
• Experience with Pentana Solutions (Reynolds & Reynolds) advantageous
• Thrives in a fast-paced environment, working both autonomously and as part of a team

The benefits:

• Enjoy an industry-competitive remuneration package complemented by a highly rewarding bonus structure that recognises performance.
• Unlock access to hundreds of exclusive discounts through our rewards platform - including gym memberships, BUPA Private Health Insurance, the Samsung Partnership Program, retail offers, and special pricing on vehicles, parts, and servicing.
• Take advantage of paid parental leave to support you and your family when it matters most.
• Access our Employee Assistance Program (EAP) for confidential support and resources whenever you need them.
• Benefit from ongoing manufacturer-led and internal training to accelerate your professional growth.

If you think this role is right for you, apply today by completing our online application and don’t miss out on a great opportunity!

Peter Warren Automotive Holdings is one of Australia's largest multi-franchise automotive dealer groups. We have expanded across Southwest Sydney, Sydney’s North Shore, Regional NSW, Northern NSW, and throughout Southeast Queensland and Victoria. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With over 2000 dedicated employees across multiple locations, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise. We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.