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Customer Sales Consultant

  • Warwick Farm, NSW, Australia, 2170
  • Permanent - Full Time
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  • Access hundreds of discounts using our exclusive reward platform
  • Plenty of growth, manufacturer training and opportunities available
  • Guaranteed weekly base earnings + healthy commissions 

About the opportunity:

Our Online Sales Consultants are at the forefront of driving customer engagement and sales performance. As the first point of contact, you’ll energise every interaction — delivering outstanding service, building rapport quickly, and turning enquiries into showroom appointments.

Leads flow in from multiple channels including our website, social media, events, and inbound calls — and you’ll thrive on the buzz of converting them. Working closely with our Sales Teams across multiple franchises and locations, you’ll play a key role in accelerating the customer journey from first click or call through to purchase.

Key Responsibilities:

  • Respond promptly to inbound internet and phone enquiries within agreed timeframes

  • Maintain consistent follow-up and proactive communication to nurture customer interest

  • Accurately capture customer information within CRM systems and distribute enquiries to the appropriate Sales Departments

  • Build and maintain strong working relationships across multiple franchises, locations, and business units to ensure a seamless customer experience

About you:

  • Driven to achieve targets and exceed performance objectives

  • Thrives in a fast-paced, high-volume environment with strong multitasking ability

  • Confident communicator with an exceptional phone manner

  • Previous telesales or high-volume customer service experience preferred (not essential)

  • Tech-savvy with solid computer skills and CRM confidence

  • Positive, team-oriented mindset with flexibility to work weekends and public holidays on a rotating roster

The benefits

  • Enjoy an industry-competitive remuneration package complemented by a highly rewarding bonus structure that recognises performance.
  • Unlock access to hundreds of exclusive discounts through our rewards platform - including gym memberships, BUPA Private Health Insurance, the Samsung Partnership Program, retail offers, and special pricing on vehicles, parts, and servicing.
  • Take advantage of paid parental leave to support you and your family when it matters most.
  • Access our Employee Assistance Program (EAP) for confidential support and resources whenever you need them.
  • Benefit from ongoing manufacturer-led and internal training to accelerate your professional growth.
  • Work a balanced five-day roster designed to support both performance and lifestyle.

If you think this role is right for you, apply today by completing our online application and don’t miss out on a great opportunity!

Peter Warren Automotive Holdings is one of Australia's largest multi-franchise automotive dealer groups. We have expanded across Southwest Sydney, Sydney’s North Shore, Regional NSW, Northern NSW, and throughout Southeast Queensland and Victoria. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With over 2000 dedicated employees across multiple locations, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise. We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.

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